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COMPUTER COURTESY
by: Thea Westra
The tips that follow should help you to write e-mail that will be well received every time

Pay attention to punctuation, spelling, grammar and capitals. It shows that you value us and that you’ve thought about what you’ve written rather than an off-the-cuff rushed message in the heat of the moment.

Your subject line should be descriptive, especially when we get so many emails or if we like to save the emails in a file. It’d be great a practice to start the subject with “Recipient or group name” then a hyphen, your subject (specific and changed for each email), another hyphen and then the date.
E.g. Thea–Email tips attached–15Oct05 Make the subject crystal clear.

Use short paragraphs and leave lines between them. This makes for more easy and quick reading when you experience a lot of email activity on a regular basis.

Tidy up all those ">" characters when replying or forwarding. I use a handy tool for this http://www.dsoft.com.tr/stripmail/ I’ve downloaded it and I keep it on my desktop.

Check the source of any "news" or "chain" mailings before passing on. Here is a good resource for that: http://www.sophos.com/virusinfo/hoaxes/

Avoid sending unsolicited, large attachments. That 3MB movie file may be the funniest thing you've seen for a long time, but don't automatically send it to everyone to know. Ask them first if they want to receive it. A great tool for large file sending is http://www.yousendit.com/

Ensure that your PC is protected against viruses. Your virus scanner might not protect against Spyware and Adware. Good quality free tools are: ~ http://free.grisoft.com/doc/2/lng/us/tpl/v5 ~ http://www.lavasoftusa.com/software/adaware/ ~ http://smb.sygate.com/products/spf_standard.htm ~ Remember to set your email service to scan viruses for emails coming in and out.

Use lower case font. When in all capitals, it is harder to read and may be perceived as aggressive.

Thou shalt not spam!
Go to http://www.acma.gov.au/ACMAINTER.65690:STANDARD:298294164:pc=PC_1965
Or click here for same http://yatuc.com/a0 Another handy tool http://yatuc.com/index.php?lang=en

Re-read your message before sending. Read it from the perspective of the recipient.

Consider first if your message needs the “Reply To All” treatment, or if it is sufficient to simply “Reply To Sender” only. Always ask permission if wanting to pass another's contact details forward. If you need to keep another’s email details hidden when you “Cc:” then place their email address in the “Bcc:” text box.

Limit your “non-group related topic” emails to e.g. one per week, when using the group email option.
Keep emails short i.e. to a single screen page. When it’s a more complicated issue to discuss, why not use the telephone and speak? In emails to busy people, tell recipients if/when you do/don’t want a reply.

Be mindful of when you use the ‘priority’ or the ‘request receipt’ options (these are under ‘Tools’ and ‘Message’ when you have email open & ready to send). Less use has greater impact when you need it.

Is it clear who’s the sender? Use an email signature that has contact details and change the “From:” option for your emails. As an email signature I use http://www.addbranding.com/ or you can go to your task bar Tools, Options, Signatures. To change what shows in the “From:” box, go to Tools, Accounts, Properties and change “Your Name:” in User Information. It won’t impact account settings, it’s safe to do.

EMAIL HUMOUR Purely for your entertainment: http://www.pmaco.com/humor/Tomatoe_Cart.html

About the author:
©2005 Thea Westra is an international life coach who resides in Perth, Australia. She is editor and publisher of a free, monthly newsletter which you can receive by going to her website http://www.forwardsteps.comauShe also publishes a blog called Triggers http://forwardsteps.blogspot.com



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 Top 10 Ways To Protect Yourself From Computer Viruses
 by: Jim Faller

As more and more people are becoming comfortable using their computers at school, home or in the office it’s only a matter of time before they encounter a computer virus. Here are our top 10 steps to protect you from computer viruses.

Use a high quality anti-virus program. There are many different anti-virus computers programs on the market some of them are better than others. Look to reputable computer magazines or websites for ratings to help you find the one that matches your needs.

Always use your anti-virus software. Make sure your anti-virus software is always turned on and scanning, incoming and outgoing email messages, and any software programs you run.

Keep your antivirus programs up to date. Most programs come with a yearly subscription make sure you take advantage of the updates. More advanced programs allow you to schedule updates or full system scans for “off hours” like 2AM when you aren’t likely to be using your computer.

Keep your computer up to date. From time to time operating systems fall victim to security holes or issue updates. Make sure you check periodically to make sure you are running stable up to date versions of your software.

Backup your data regularly. Most windows computer users keep their documents in the “My documents” folder. This makes it easy to back up all of your important documents. Make weekly or monthly copies to CD or USB drives.

If you use floppy disks or USB drives on public computers like your school computer lab, Kinko’s, or even digital photo printing store make sure you scan them for viruses. Public computers are notorious for not being up to date and properly protected.

Be wary of email attachments. Treat any email attachment as potentially dangerous. Never open attachments from people you weren’t expecting. Also be careful of attachments from people you know but weren’t expecting. Many computer viruses replicate themselves by reading the contacts from an infected computer.

Use text email if possible. While HTML email is prettier and allows you more control over formatting it also can carry computer viruses. If you use text based email the only way to get a virus is by opening an attachment.

Use downloaded freeware and shareware files or software with caution. Try to download them from popular reputable sources that scan the programs before they are uploaded. To make sure you are safe scan the program before you install it on your computer.

Be wary of links in IM or instant messaging software. Don’t accept invitations from people you don’t know and never click a link from someone you don’t trust, they can easily redirect you to another website that will try to install a virus on your computer system.

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