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Web Summary Authoring
by: Ron Tower
A new and important role is emerging on the Web, Web summary author, also known as newsmaster, information DJ, current awareness maven, or RSS channel provider. As good as the Web is most of us need some help in keeping up with topics that are important to us. The Web summary author helps us by working the information river and panning out the gold.

The production of Web summaries has taken various forms up to now. The most venerable is the Web directory, a collection of links and descriptions arranged in a topic hierarchy. For example, see the Google directory (http://www.google.com/dirhp). This is maintained as a part of the Open Directory Project. Many volunteers keep it up to date.

Survey articles, email newsletters, news sites, and Web logs have all been used as a means to communicate periodic summaries of what is new on the Web in different areas. More recently, RSS feeds have become a great way to distribute summaries. They have the advantage that the consumer of the summary can select which feeds to subscribe to and follow many different feeds using an RSS reader. If a feed becomes less useful or crammed with marketing messages, the consumer can simply stop using that feed and switch to another one. This can be very attractive to people who have 80% or more of their email inbox full of spam.

This sounds good from the consumer point of view, but what is in it for the Web summary author? There are many reasons why people will spend the time to create these summaries. One big one is simple enthusiasm. Many Web summary authors do it because the topic is their particular passion. Or they might be providing professional services and providing summaries builds their credibility and keeps them in their client's awareness. It might be to enhance a primary service they provide. For example, librarians can provide summaries to help their patrons find what they need. Project managers might use the same approach for making it easier for project members to know where the current information is.

RSS is starting to become a hot topic among Internet marketers. (See http://www.marketingstudies.net/blogs/rss/ for more on RSS marketing.) There is a major backlash against email marketing because of the abuses of spammers. Search engine algorithms are becoming more sophisticated so attempts to manipulate search engine ranking through "tricks" is becoming more difficult. More subtle forms of marketing, such as viral marketing, are coming to the forefront. But it ultimately comes down to providing something useful to consumers for free that will either attract them to your Web site or set the context for your marketing message. Providing useful Web summaries can be ideal for this. Web summary authors could provide feeds to Internet marketers for a fee.

Consumer subscription for a particular feed seems fairly unlikely except for certain very specialized or highly valuable information. Subscription to a service that provides many feeds could work, but it would be more likely that subscribers to this service would be marketers or news sites. Web summary authors could possibly provide content to those services for a fee.

So what tools would be useful for the Web summary author? The general category is information aggregators. An information aggregator is a software tool that allows you to produce and display summary views of a wide variety of information in a way that makes it easier to see what is important and where you want to spend your time. This is particularly important for Web summary authors to help them in their research for new content, but it can also be important in saving them time in producing the actual product such as an RSS XML file. (See http://www.sugarloafsw.com/ia/ia.html for more on the general topic of information aggregators.)

The work flow for a Web summary author would be something like this. They are always on the lookout for new information in their area of interest. Their information aggregator should allow them to read RSS feeds in a useful format, have predefined searches that run and show them the new results, and allow them to organize HTML fragments such as search forms onto a page for easy reference.

As they find new content, they need to be able to capture and organize the information into a personal knowledge base or Web directory. Then they need to be able to save the resulting update to their summary as an RSS feed, HTML file, or word processing document so they can deliver it in the best form to their consumers.

Web summary authoring can be out on the cool edge of emerging Web based culture, a part of a new and subtle form of marketing, or a great service to all us poor souls trying to deal with information overload. It is a role that is needed and hopefully will find an economic basis that works for the Web summary author. Tools such as information aggregators will be there to help in the production and use of Web summaries.


About the author:

Ron Tower is the President of Sugarloaf Software and is the developer of Personal Watchkeeper, an information aggregator supporting a variety of ways to summarize the Web.
http://www.sugarloafsw.com


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Winning the War On Spam

For years I didn't worry much about spam.

But lately it's got out of control. Over half of my email is now spam, and it was growing by the week - until I took action.

This article shows you some strategies for winning the war on spam.

------------------------------------------------

How Do They Get Your Address?

------------------------------------------------

In the old days, spammers got their addresses mainly from Newsgroups - if you didn't post to Newsgroups, you were reasonably safe. But they're now using a much more efficient method to build their lists - email harvesters.

Email harvesters are robots that roam the Internet collecting email addresses from web pages. Examples are EmailSiphon, Cherry Picker, Web Weasel, Web Bandit and Email Wolf, to name just a few.

How can you protect yourself from email harvesters?

By 'munging' (mung = 'mash until no good') or cloaking your email address.

There are many ways of munging your address - the easiest technique is to use ASCII code for the punctuation in your email address (instead of symbols).

For the colon after mailto use : and for the @ symbol use @ and for the period use . . With this method, your email address would become:

mailto:yourname@yourdomain.com

but it will display as:

mailto:yourname@yourdomain.com

Your email address will appear exactly as it did before, and it will still be 'clickable', but email harvesters will ignore it and move on.

There are also JavaScript's that you can insert into your web page that will make your email address visible to humans but invisible to harvesting programs. Here's one that works very well: http://pointlessprocess.com/JavaScripts/anti-spam.htm

-----------------------------

How To Fight Spam

-----------------------------

The most important thing is never, ever, reply to spam.

Most spam contains an innocent-looking 'remove me' email address. Do not use it. Here's why:

Spammers typically buy a CD containing a million or so email addresses, but they have no idea how many of those addresses are active. So before beginning their marketing campaign in earnest, they send out a 'test message' to the entire list.

The test message contains an email address for removing yourself. When you reply to that address, it confirms to the spammer that your address is active and therefore worth spamming.

Worse still, the spammer may be distilling from that CD a list of confirmed active addresses that he will then sell to another spammer.

The key to dealing with spam is to report it to a 3rd party: (1) the affiliate program that the spammer is advertising, (2) the spammer's web host, or (3) the ISP the spammer used to connect to the Internet.

When you report spam to a 3rd party, remember to be polite - they didn't send the spam and they're probably just as anti-spam as you are.

(1) Reporting to Affiliate Programs

Many spammers are affiliates advertising someone else's products or services. So look for a website address that contains an affiliate link, something like this: www.affiliateprogramdomain/841526

Then just send an email to the affiliate program (abuse@affiliateprogramdomain.com), informing them that you are receiving spam from one of their affiliates.

Most affiliate programs have zero tolerance for spamming and will remove an affiliate spammer without warning.

Now, affiliate spammers don't want you to see their affiliate link, so many of them send their email as HTML. All you see in the message are the words 'Click Here and Order Now'.

But in your browser just click on 'View Source Code' and search for the letters 'http'. That will take you to the spammer's affiliate link.

(2) Reporting to Web Hosts

If the spam doesn't contain an affiliate link, it's likely that it is coming from the owner of the domain name. In that case you'll have to report it to the spammer's web host or their ISP.

To make a report to the spammer's web host just go to Whois, the directory of registered domain names: http://www.netsol.com/cgi-bin/whois/whois

Type in the spammer's domain (the website address that appears in the spam) together with the extension (.com, .org, .net etc).

The host for that domain will usually be listed as the Technical Contact in the Whois record and there will be an email address for contacting them.

(3) Reporting to ISPs

To report a spammer to his Internet Service Provider, you'll have to look at the spam's 'extended headers'.

Extended headers show the servers that the message passed through in order to get to you. The instructions for viewing extended headers will vary depending on what email client you are using.

=> In Pegasus Mail, open the offending message and then

right-click and choose 'Show raw message data'.

=> In Eudora Light, click on 'Tools' in the top menu

bar, and then 'Options', and then select the

checkbox option that says 'Show all headers (even

the ugly ones)' and click OK.

=> In Outlook Express, open the offending message,

select 'Properties' from the File menu and then

click the 'Details' tab.

Reading and understanding extended headers is quite a detailed subject. Here's an excellent free tutorial on how to decipher extended headers: http://www.doughnut.demon.co.uk/SpamTracking101.html

As an alternative to these reporting techniques, you could use a web-based spam reporting service such as SpamCop (www.spamcop.net). SpamCop deciphers the spam's message headers and traces the mail back to its source.

Wishing you every success in the fight against spam!

------------------------------------------------------------
Michael Southon has been writing for the Internet for over 3
years. He has shown hundreds of webmasters how to use this
simple technique to build a successful online business. Click
here to find out more: http://ezine-writer.com/
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