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Internet Scams 101 -- Attacking You Through Your E-mail
by: Janette Blackwell
The Internet is filled with scams, and eventually they wind up in your e-mail box. The ingenuity of these people is astonishing. Their goal is usually to get you to click on an e-mail attachment, so they can infect your computer with a virus, a tracking cookie, and/or a trojan horse.

• COMPUTER VIRUSES strike fear into all our hearts. When a particularly vicious virus comes out, announcements are made on television and in newspapers. For a good discussion of computer viruses, go to http://computer.howstuffworks.com/virus.htm.

• A COOKIE can be perfectly aboveboard and even helpful. For example, when you visit Amazon.com, you get a cookie which enables their computer to recognize you when you return and to remember the sort of thing you’re interested in. TRACKING COOKIES, on the other hand, record the places you go online and what links you click on, telling advertisers what type of ads should be aimed at you. It’s true, they won’t transmit a virus, but who wants an Internet bloodhound baying on their trail? Good anti-spyware will remove tracking cookies.

• A TROJAN HORSE pretends to be something it is not, such as an e-mail from a friend or something you’ve ordered. The text of the e-mail may say, “Here is the information you wanted.” Or, “Keep this as a secret between you and me.” Or, “You’ve just won our grand prize!” Anything to make you click on that attachment. Once you do, the trojan horse takes over your computer. It can do any malicious thing it wants, from erasing files to changing your desktop. It then propagates by sending itself to other people in your address book.

A good friend just had his Internet address list stolen, and I’ve been getting messages supposedly from him ever since. They all want me to click on an attachment to the e-mail. I e-mailed asking him if he’d sent that message. He had not.

Even if you’re smart enough not to click on a trojan horse attachment yourself, one of the friends on your address list may do so, your address will then be stolen, and off you go into the underworld.

Once scammers get your e-mail address, they may use it to send malicious e-mails to thousands of people in your name. I usually discover this when I get “I’m out of the office” automatic responder messages from people I never heard of. It’s frustrating, but I know it isn’t my fault.

• Anti-scam rule 1: Never click on an attachment from a good friend unless you are positive the friend sent it. It takes only a minute to click on “Reply” and ask the friend, “Did you really send this?”

• Anti-scam rule 2: Never double-click on an e-mail attachment that contains an executable, such as an EXE, COM or VBS suffix. Once you click on it, an executable can do any sort of damage it wants. (Enough people now know this to make the scammer say, “This attachment is virus-free.” If you believe that, I’ve got a nice bridge I’d like to sell you.)

• Anti-scam rule 3: Your computer CANNOT be infected by an e-mail attachment unless you click on the attachment. If you simply delete the suspicious message without clicking on a link or the attachment, you’re okay.

REAL CHUTZPAH

It’s so awful it’s funny, but after the scammers have used your stolen address to scam thousands, they have one more scam up their sleeves. This is the message they sent me:

“Your e-mail account was used to send a huge amount of spam during this week. Obviously, your computer was compromised and now contains a trojan proxy server. Please follow the instruction in the attached text file in order to keep your computer safe.

Sincerely yours,
The foodandfiction.com team.”

My first thought was, “How nice. These people are sympathetic to my problem and want to help me.” And then I thought, “Wait a minute! This message is supposedly from the foodandfiction.com team. Food and Fiction, http://foodandfiction.com, is me, myself, and I, and I never sent that message.” Of course, if my e-mail address had been, say, AOL, the message would have been signed, “the AOL.com team.” I might have thought the dear folks at AOL were trying to help me, and I’d have clicked on that attachment. Which was of course from the scammer, not AOL, and would have infected me.

• Anti-scam rule 4: Having your address stolen does NOT infect you with a virus or trojan horse. If you don’t open suspicious attachments, you are all right -- though you may want to warn your friends that they’ll be getting attachments pretending to be from you, which attachments will infect them if they open them.

Coming next: an article on hijackings and spyware.



About the author:
Find the best recipe, food gift, and healthy dieting sites on Janette Blackwell’s Delightful Food Directory, http://delightfulfood.com/main.htmlOr enjoy her country cooking at Food and Fiction, http://foodandfiction.com/Entrance.html



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Winning the War On Spam

For years I didn't worry much about spam.

But lately it's got out of control. Over half of my email is now spam, and it was growing by the week - until I took action.

This article shows you some strategies for winning the war on spam.

------------------------------------------------

How Do They Get Your Address?

------------------------------------------------

In the old days, spammers got their addresses mainly from Newsgroups - if you didn't post to Newsgroups, you were reasonably safe. But they're now using a much more efficient method to build their lists - email harvesters.

Email harvesters are robots that roam the Internet collecting email addresses from web pages. Examples are EmailSiphon, Cherry Picker, Web Weasel, Web Bandit and Email Wolf, to name just a few.

How can you protect yourself from email harvesters?

By 'munging' (mung = 'mash until no good') or cloaking your email address.

There are many ways of munging your address - the easiest technique is to use ASCII code for the punctuation in your email address (instead of symbols).

For the colon after mailto use : and for the @ symbol use @ and for the period use . . With this method, your email address would become:

mailto:yourname@yourdomain.com

but it will display as:

mailto:yourname@yourdomain.com

Your email address will appear exactly as it did before, and it will still be 'clickable', but email harvesters will ignore it and move on.

There are also JavaScript's that you can insert into your web page that will make your email address visible to humans but invisible to harvesting programs. Here's one that works very well: http://pointlessprocess.com/JavaScripts/anti-spam.htm

-----------------------------

How To Fight Spam

-----------------------------

The most important thing is never, ever, reply to spam.

Most spam contains an innocent-looking 'remove me' email address. Do not use it. Here's why:

Spammers typically buy a CD containing a million or so email addresses, but they have no idea how many of those addresses are active. So before beginning their marketing campaign in earnest, they send out a 'test message' to the entire list.

The test message contains an email address for removing yourself. When you reply to that address, it confirms to the spammer that your address is active and therefore worth spamming.

Worse still, the spammer may be distilling from that CD a list of confirmed active addresses that he will then sell to another spammer.

The key to dealing with spam is to report it to a 3rd party: (1) the affiliate program that the spammer is advertising, (2) the spammer's web host, or (3) the ISP the spammer used to connect to the Internet.

When you report spam to a 3rd party, remember to be polite - they didn't send the spam and they're probably just as anti-spam as you are.

(1) Reporting to Affiliate Programs

Many spammers are affiliates advertising someone else's products or services. So look for a website address that contains an affiliate link, something like this: www.affiliateprogramdomain/841526

Then just send an email to the affiliate program (abuse@affiliateprogramdomain.com), informing them that you are receiving spam from one of their affiliates.

Most affiliate programs have zero tolerance for spamming and will remove an affiliate spammer without warning.

Now, affiliate spammers don't want you to see their affiliate link, so many of them send their email as HTML. All you see in the message are the words 'Click Here and Order Now'.

But in your browser just click on 'View Source Code' and search for the letters 'http'. That will take you to the spammer's affiliate link.

(2) Reporting to Web Hosts

If the spam doesn't contain an affiliate link, it's likely that it is coming from the owner of the domain name. In that case you'll have to report it to the spammer's web host or their ISP.

To make a report to the spammer's web host just go to Whois, the directory of registered domain names: http://www.netsol.com/cgi-bin/whois/whois

Type in the spammer's domain (the website address that appears in the spam) together with the extension (.com, .org, .net etc).

The host for that domain will usually be listed as the Technical Contact in the Whois record and there will be an email address for contacting them.

(3) Reporting to ISPs

To report a spammer to his Internet Service Provider, you'll have to look at the spam's 'extended headers'.

Extended headers show the servers that the message passed through in order to get to you. The instructions for viewing extended headers will vary depending on what email client you are using.

=> In Pegasus Mail, open the offending message and then

right-click and choose 'Show raw message data'.

=> In Eudora Light, click on 'Tools' in the top menu

bar, and then 'Options', and then select the

checkbox option that says 'Show all headers (even

the ugly ones)' and click OK.

=> In Outlook Express, open the offending message,

select 'Properties' from the File menu and then

click the 'Details' tab.

Reading and understanding extended headers is quite a detailed subject. Here's an excellent free tutorial on how to decipher extended headers: http://www.doughnut.demon.co.uk/SpamTracking101.html

As an alternative to these reporting techniques, you could use a web-based spam reporting service such as SpamCop (www.spamcop.net). SpamCop deciphers the spam's message headers and traces the mail back to its source.

Wishing you every success in the fight against spam!

------------------------------------------------------------
Michael Southon has been writing for the Internet for over 3
years. He has shown hundreds of webmasters how to use this
simple technique to build a successful online business. Click
here to find out more: http://ezine-writer.com/
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