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The Benefits of Call Center Recruiting Software -
by: Kent Pinkerton
High-volume call centers need to hire new employees quickly. When a new call center opens up or seasonal help is needed, it is important to hire qualified call center employees fast. Call center recruiting software is vital to helping weed out unqualified applicants and find the best people for the job. Call center recruiting software can help recruiters cut down on the number of unsuccessful interviews they conduct, hire more qualified applicants faster, and save the company time and money.

Call center recruiting software programs can be used to eliminate unqualified applicants early in the recruiting process. The software can filter out applicants who don’t have the proper work experience, education, or skills needed for the call center position. The software identifies the resumes of these candidates so that recruiters do not discover they are not qualified later in the hiring process. This allows recruiters to only interview candidates that meet all the necessary requirements for the job.

Call center recruiting software makes the recruiting and hiring process proceed much faster. The software programs enable recruiters to instantly view an applicant’s resume and contact information without having to sort through any paper applications or resumes. Since call center recruiting software weeds out unqualified applicants and highlights qualified candidates, recruiters do not have to waste time on unqualified applicants and can skip ahead to the best candidates.

Quicker, more efficient hiring allows companies to save time and money. The company does not need to buy the services of a recruiting firm if they can use call center recruiting software to fill any vacancies. Most of the software programs are user-friendly enough that companies can designate some current employees to find new hires.

Call center recruiting software enables companies to hire qualified call center operators quickly. The software saves the company money and finds the best applicants and weeds out unqualified candidates.

About the author:
Recruiting Software Info provides detailed information about executive, physician, personnel, and call center recruiting software, as well as recruiting database software, recruiting tracking software, and recruiting software reviews. Recruiting Software Info is the sister site of Help Desk Software Web.

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Software Evolution
 by: Rafael Sosa

As Internet connections become more permanent with broadband access, software will be able to evolve into a more efficient and personalized medium. Currently, most software run from our hard drives and require installations that alter our system configurations, many times slowing down our computers. Because software occupies space and processing power, there is a limited amount of software that can run in our PCs. On the business side, current software systems require many companies to produce a system of distribution (Compac Discs), customer support, and is usually not compatible with all customers, thus limiting its customer base further.

A software evolution is ocurring and it is going to benefit both customers and businesses immensly. Software will no longer come as a packet that needs to be installed on a PC, but rather it will be completely Web based. Web based software will become the default way of reaching customers. Customers will have advantages such as, using unlimited amount of software, using applications regardless of where the person is or which computer he/she is using, software can be personalized and upgraded to meet specific needs to each individual. Businesses will be able to, reduce costs, reach a larger customer pool, taylor its software to diverse markets, repair bugs more rapidly and easily, understand its customer and the way they use their software, etc.

In order for this software revolution to occur in whole, there needs to be a central point. Like Miscrosoft’s DOS in the 80’s, which became the standard choice of operating system to centralize and organize our computer operations, there needs to be an online operating system. As of now, Microsoft has built an empire because of its vision and their dominance in the OS market. However, now there is a window of opportunity to take a large chunk of that empire and possibly eliminate Microsoft’s monopoly of the Operating System. While there are many companies and organizations (Apple, Linux, Lindows) out there trying to take a bite out of Microsoft by competing on the same turf, PC users are accostumed to Windows and will most likely not switch. The opportunity to eliminate this monopoly is to create an Online Operating System. PC users will inevitably move completely online.

An Online Operating System will be the central point of every user in the future. There are online companies who have an inside advantage to this, such as Yahoo!, Google, and AOL, but it can be anyone’s medal, even to a fairly unknown competitor, as was Microsoft when they introduced DOS to the world. In this new concept of Operating System, there can be a larger space of diversity and can be shared by more companies, unlike the current status.



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