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What Is Appreciative Inquiry?
by: Jeff Schuman
Appreciative Inquiry is the act of exploring and recognizing
the best in people and the world around us. The key to this
philosphy to to seek and discover how to improve and work towards
transformation.

Do you believe that despite the complaints and problems
encountered in your organization, there is nonetheless
significant good work and results occurring? Do you want to
find a way to fan the flames of these positives so that they
engulf your entire organization? Let’s admit it – sometimes our
problem-centered focus places too much attention on the negative.
Perhaps it’s time for a new approach. We can seek to discover
the excellence already present in our organizations – just as
Michelangelo is reported to have said that he saw an angel in the
rock and carved to set it free.

Having a positive vision is the underlying premise of
Appreciative Inquiry. Appreciative Inquiry is a philosophy but it
is also practical since it suggests a particular method of
changing social systems. In its most basic form, an appreciative
inquiry is about asking questions about the best of what is and
what has been. The information is like a discovery that lends
itself to dreaming about the positive future and finally,
designing the action plan to make it happen.

For example, a consultant or trainer is frequently in the
position of needing to understand the training needs of a client
company. Here are several potential questions that could be used
in appreciative interviews:

• Describe a time when you took part in professional development
that was especially energizing and enlivening. Who was involved?
What happened? Describe the event in detail.

• If you could imagine or transform the professional development
available in any way you wished, what one to three things would
you like to see happen to enhance its vitality and effectiveness?

• What do you imagine your own role might be in helping to make
this happen? Who could work with you?

The resulting qualitative data would be most efficiently analyzed
by computer software such as text retrievers, code and retrieve
programs and conceptual network builders. Such software programs
would help draw valid meaning from the data by reducing it, help
to identify patterns through comparative analysis and go beyond
the narrative text to display the data in matrices.

Consider asking one or more appreciative questions at your next
staff meeting. Set it up properly by giving employees a little
background and reasoning for the approach. Let them know what
you plan to do with the information and invite interested parties
to get involved in the resulting action plan. You might be
surprised by the synergy that results!


About the author:
Jeff Schuman's small business resource website has the
best of everthing to help you run your own small business.
http://www.sites-plus.com/appreciative-inquiry.html


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Picking A Small Business Accounting Program
 by: Stephen L. Nelson, CPA

A small business accounting program should accomplish three tasks: track income and expenses, generate business forms, and keep detailed records for other assets and liabilities.

Tracking Income and Expenses

The task of tracking a business’s income and expense is really the most important job of an accounting system. If you own or manage a small business, obviously, you need some tool for measuring your income and your cash flow.

Although checkbook programs like Quicken and Microsoft Money does little more than keep a checkbook, you can actually keep financial records for a business right out of a checkbook. To do this, you simply categorize deposits as falling into some income category. And when you write a check or make some other withdrawal, you categorize expenses as falling into some expense category.

One problem with using a checkbook program, however, is that by using a checkbook program, you are implicitly using cash-basis accounting to track your income and expenses. Cash-basis accounting counts income when you receive a deposit and counts expense when you write a check.

Cash-basis accounting is easy to understand, and that means you are less likely to make errors in implementing it. However, cash-basis accounting is generally too imprecise for more complicated businesses. If you use inventory in your business, for example, cash-basis accounting isn’t very accurate—and the Internal Revenue Service does not allow it.

And there are other circumstances, too, in which cash-basis accounting produces serious and usually unacceptable errors in precision. For example, if you often receive money before you have actually earned it or if you often incur expenses long before you actually have to pay for them, you need to use a more sophisticated accounting program than a checkbook program.

Generating Business Forms

The second task that a small business accounting program should help you with is the generation of business forms. The most common business form is simply a check. Any checkbook program help you do this. Other business forms that small businesses commonly need to produce include invoices, credit memos, monthly statements, purchase orders, and so forth.

If you have a small business with very simple form requirements—perhaps you need only checks—then a checkbook program may work very well for you.

However, if you have extensive or complicated business form generation requirements, a more full-featured small business accounting package, such as Intuit’s QuickBooks, Peachtree’s Complete Accounting, or Microsoft Small Business Accounting will do a better job for you.

If you produce more complicated forms, but you produce these other forms with a word processing program, then a checkbook program may still work for you.

Detailed Record Keeping for Other Assets and Liabilities

The third task that a small business accounting program should help you with is detailed record keeping of your most important assets and liabilities. A checkbook program lets you keep good detailed records of cash, and for some businesses that is the principal asset. But many small businesses have other significant assets and liabilities they need to track, for example, accounts receivables, inventory, and vendor payables.

Whether or not a particular software program’s accounting tools provide adequate asset and liability record keeping depends on the situation. However, no small business accounting program does everything you need it to do. Any accounting program that provides an extensive list of features, by its very nature, becomes a challenge to use. For example, moving to the accrual basis of accounting adds an entire layer of complexity to financial record keeping, and keeping detailed records of inventory adds another layer.

For these reasons, even when a particular program doesn’t do everything you need it to do, your best choice still may be to use the program—and then simply live with its shortcomings.



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