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What is Wiki?
by: Sharon Housley
Copyright 2005 Sharon Housley

Wiki is web server software that allows users to contribute content. Collaboration is the key to Wiki, which is designed as a powerful system for online communities to build web pages and web sites. Unlike blogs and forums, all users are allowed to contribute and edit existing content. Wiki is derived from the Hawaiian term "wiki wiki" meaning "quick". The concept behind a Wiki is that collaboration on projects will move it along quicker.

Wikis generally allow web pages to be written, edited and created collectively in a web browser. Wiki supports hyperlinks and simple text. Most Wikis are open, and allow any user the ability to edit the contents of a Wiki web page. While some say this opens the concept to abuse, Wiki moderators and self-policing in the Wiki sector appear to be taking hold. Wiki supporters generally feel that it is generally easier to correct mistakes than create the content from scratch. Wikipedia is a standing symbol of what many would consider a succesful Wiki.

Wikipedia - Wikipedia is a popular content encyclopedia that anyone can edit. http://www.wikipedia.com

Other topic-specific Wikis like Robin Good's RSS Wiki are proving that collaborative efforts in niche markets can work.

RSS Wiki - http://www.masternewmedia.org/reports/newsmasterstoolkit/wiki/index.php/Main_Page

It is true that Wikis are open to abuse, but by design, it is very easy for a Wiki moderator or other editor to revert the Wiki to how it appeared prior to edits, essentially rolling back the Wiki and removing any content deemed inappropriate or unrelated. Many Wikis track the IP address of visitors and editors, making it easy to track changes and roll back any edits from individuals that appear to be abusing their privileges. In rare cases Wiki operators can protect pages, making them read-only, which restricts any edits from occurring. While such actions are against the true Wiki philosophy, restrictions can be used to preserve the structure of fully-developed Wikis and protect pages from abuse.

What can Wikis be used for?
Wikis have spawned some interesting uses, including the development of knowledge bases on both intranets and the Internet. Product documentation, tutorials and online FAQs are increasingly created using Wiki collaboration. Other collaborative Wiki projects that have been spawned include a Wiki dictionary and directory of famous quotes.

Wikitionary - Wikitionary, a collaborative project to produce a free multilingual dictionary in every language, with definitions, etymologies, pronunciations and quotations. - http://en.wiktionary.org

Wiki Quote - Wikiquote, a free online compendium of quotations in every language, including sources (where known), and translations of non-English quotes. - http://en.wikiquote.org

Ultimately, Wikis are ideally suited for internal corporate projects or committee groups, when all individuals participating have the same goals in mind. Potential exists for significant abuse when Wikis remain open in competitive areas.

Overall, Wikis are influential, shaping collaborative online content development, and are likely to become increasingly popular. Sadly, as a Wiki's popularity grows, it is likely Wiki abuse will grow.


About the author:
Sharon Housley manages marketing for FeedForAll http://www.feedforall.comsoftware for creating, editing, publishing RSS feeds and podcasts. In addition Sharon manages marketing for NotePage http://www.notepage.neta wireless text messaging software company.


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 Tracking and Measuring RSS Feeds
 by: S. Housley

Measuring and tracking RSS while a fairly simple concept, is really anything but. Unlike websites, RSS have the added caveat of potential syndication, making accurate tracking a challenge to anyone but the extremely tech savvy.

It is not unrealistic for marketers to want to know how many subscribers they have, which items in their feeds attract the most interest, or how many click-throughs are generated as a result of an RSS feed.

There are a number of 3rd party providers who focus on tracking the consumption of RSS feeds. Some solutions are rudimentary but likely sufficient for a small business testing the waters with RSS. Other RSS tracking solutions are more complex and while they can come close to being accurate, with syndication there is no solution that tracks with 100% accuracy.

Techniques Used to track RSS Consumption

Small businesses can view web logs to provide information on how many times a specific file (RSS feed) is requested. The logs and information is rudimentary but will give a basic sense of a feeds success. Many 3rd party tracking options have additional tracking information available.

Hosting

The most common method to track the number of feed accesses or individuals accessing a feed is to use a 3rd party feed host. Companies like FeedBurner essentially track feeds based on accesses. The downside to using a 3rd party like Feedburner, is that the url is a FeedBurner url and any PageRank or popularity associated with the url will benefit the feed host rather than the feed creator. Additionally, no distinction is made between unique views or syndicate feeds.

FeedBurner provides a free no frills service to host RSS feeds and they have been proactive in circumventing user concerns. Recently implementing a service that eases users concerns about migrating from FeedBurner. There is a 3 step process for users interested in migrating from FeedBurner's free service, implementing a permanent redirect, and url forwarding.

Details can be found at: http://www.burningdoorc.om/feedburner/archives/001251.html

Some publishers, who were concerned about lock-in or wanted to retain control of the domain and feed urls often resist a hosting service. The new program FeedBurner Partner Pro is not free, but allows for users to point to their own domain, retaining complete control of their feeds without sacrificing statistical tracking.

The downside to using a service like FeedBurner is that some filtering applications used on corporate proxy servers block feeds residing on FeedBurner or other free hosts.

Redirects

Companies like SyndicateIQ have more complex tracking solutions that generate unique urls for each subscriber. The tracking benefits to such a customized solution is obvious. Individual user habits can be monitored and any users abusing their access and inappropriately syndicating a feeds content can have their feed turned off. The downside of course is that the success of RSS is in a large part due to the anonymity. Users don't want their personal habits tracked.

Considering the venture capital interest in these 3rd party hosting services. It is important to note that their value is in the data that they collect. As with any 3rd party service, it goes without saying that publishers should read the privacy policy carefully, be aware of who owns the rights to the collected information, and how that information might be used. It goes without saying that the value in many of the free services currently available lies in their aggregate data.

Uniquely Named Transparent Images

Uniquely named transparent 1x1 graphics can be added to the description field of an RSS feed. Users can use standard web logs to see the number of times the image is viewed and determine the number of times the feed was accessed.

Companies Specializing in Tracking and RSS Metrics

Pheedo - Pheedo creates tools that enable individuals, organizations and corporations to promote, analyze, and optimize their weblogs and content.

http://www.pheedo.com

SyndicateIQ - SyndicateIQ's position in the content distribution chain provides clients a set of analytics.

http://www.syndicateiq.com/

FeedBurner - FeedBurner offers a full range of services to help you build awareness, track circulation, and implement revenue-generating programs in your feed(s).

http://www.feedburner.com

Each individual using RSS needs to make a decision of the extent and importance of the analytics they require. Realizing that any system they employ is not going to be perfect.


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