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Making Informed Keyword Choices
by: John Calder
Copyright 2004 John Calder

Marketers stake much of their livelihood on keywords, whether for proper search engine optimization or targeted pay-per-click advertising. One challenge faced by inexperienced marketers involves knowing which phrases to target out of hundreds of combinations.

Often, one will find terms which look good, but later testing reveals the terms simply don’t convert visitors to sales. If you performed your due diligence by testing and tracking all elements of the sales page (copy, graphics, price, etc), this scenario may leave you baffled and wondering “Why didn’t this phrase produce sales? It really looked like a winner!”

Every search term presents us with the challenge of reading intent. What was the visitor really looking for when they typed in the phrase? While it’s impossible to know this with certainty, you can improve your ability to read intent from keywords, and improve the accuracy of your targeting.

The First Guideline: Pay Attention to Qualifying Terms

Are multi-term (3 or more keyword) search phrases more targeted? Not always. A narrow search indicates only that searcher intends to find a specific piece of information. It does not necessarily indicate intent to purchase.

For example, the search phrase “big blue widget” points to a narrowly defined interest, but does not reveal whether the searcher intends to research prices, look at photographs of big, blue widgets, or merely discovered a passing curiosity after hearing about them someplace else. The phrase appears promising at first, but still presents us with a high likelihood of non-converting traffic. This doesn’t mean you shouldn’t test such a phrase, only that you are more likely to see a good deal of untargeted spill-over traffic.

What you really want to look for during your keyword research is qualification. Specificity is not enough. So, how do you spot the qualifying terms that indicate the searcher is in buying mode?

You spot them by applying a formula to your keyword list. If you have your list in front of you now, take a look at it and see if you can apply the following parameters to any of the phrases:

* Contextual/Situational
* Urgent
* Preferential

Relevant terms for contextual/situational searching might include:

* Bad credit/good credit
* Student
* Divorced
* Retired
* Self Employed

When you apply contextual/situational parameters to your keywords, you should think in terms of “filling in the blanks” of the situation: “If I have bad credit, where can I get a loan?” “While I’m a student, what deals can I get on travel?”

Searches qualified in this way indicate an active interest in finding solutions. Visitors generated from these terms may view themselves as still in “research mode”, but the fact is that they are as ripe as they’ll ever be for a convincing sales pitch.

What about urgency? The most obvious terms to look for include: fast, quick, speedy, immediate, and so on. However, you may also find terms which imply urgency, such as : easy (the easier it is, the faster it is), hassle-free, pre-approved, automatic and instant, to name a few.

Lastly, preference can reveal much about where the visitor is in the buying process. Qualifying terms pertaining to the sales process, to delivery (e.g., “instant download” or “free shipping”) and customer service all indicate a proactive search for solutions.

The Second Guideline: Know Your Industry

Inexperienced marketers often miss out on keyword goldmines because they make the mistake of focusing only on the data their keyword tools give them for broad terms. The tools and tactics one picks up in his or her marketing education are valuable, but they’re no substitute for intimate knowledge of the market. When you “dabble” in an industry you often choose only the most obvious keywords, and this leaves you in competition with all the other dabblers scrounging for top placement on those terms.

A much better option (especially if your field is affiliate marketing) is to educate yourself deeply on the vocabulary of one market at a time. Learn everything you can about this one market, its sub or spin-off markets, and anything else that helps you live and breathe the mindset of your potential customer.

When you do this, you will find a wealth of new keywords – words with which only an “insider” would be familiar. These terms are not only more targeted, but they invoke a measure of instant credibility as well. The customer knows you couldn’t reach him if you did not “speak his language’.

The Third Guideline: Choose Terms Which Hold Synergy with Your Sales Copy

In the fight to squeeze out as much traffic as possible, it is tempting to bid on as many keywords as possible and funnel them all to one or two sales pages. A better tactic is to slice down your keyword list into subsets which closely match the tone evoked by your sales copy. Next, separate out the terms which you feel are viable but “don’t quite fit”, and create new sales copy to support them.

Why do all of this extra work? Well, there’s a little secret you should know about. It comes from a surprising place: the world of personal ads. Personal ads provide the ultimate study in “short copy”. Have you ever placed an ad on a dating site and found that most of your respondents focused on only one or two words in your profile and then wrote to you despite their obvious incompatibility?

People are often lazy and they are often hurried. Your customer’s eyes zero in on only a few words – those most important to him at that very moment, and the rest of your copy gets filtered away.

This is why it’s crucial that your keywords hold synergy with your sales copy – and by synergy I mean that if you intend your prospect to zero in on, for example, “easy web site creation”, then your copy should speak only to ease, speed and instantaneous gratification of your product, and not make mention of any additional, complicated features. Save those features for your copy when you target people on terms like “advanced web site creation”. Even if your solution offers both ease of use and advanced results, split them off.

Making informed keyword choices boosts your bottom line. Remember that quality always trumps quantity. Even though you can’t read your customers mind, the guidelines presented here will get you one step closer to dissecting it!

About the author:
John Calder is the owner/editor of The Ezine Dot Net. Visit today and read more of his articles held online at: http://www.TheEzine.Net
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Tracking and Measuring RSS Feeds
 by: S. Housley

Measuring and tracking RSS while a fairly simple concept, is really anything but. Unlike websites, RSS have the added caveat of potential syndication, making accurate tracking a challenge to anyone but the extremely tech savvy.

It is not unrealistic for marketers to want to know how many subscribers they have, which items in their feeds attract the most interest, or how many click-throughs are generated as a result of an RSS feed.

There are a number of 3rd party providers who focus on tracking the consumption of RSS feeds. Some solutions are rudimentary but likely sufficient for a small business testing the waters with RSS. Other RSS tracking solutions are more complex and while they can come close to being accurate, with syndication there is no solution that tracks with 100% accuracy.

Techniques Used to track RSS Consumption

Small businesses can view web logs to provide information on how many times a specific file (RSS feed) is requested. The logs and information is rudimentary but will give a basic sense of a feeds success. Many 3rd party tracking options have additional tracking information available.

Hosting

The most common method to track the number of feed accesses or individuals accessing a feed is to use a 3rd party feed host. Companies like FeedBurner essentially track feeds based on accesses. The downside to using a 3rd party like Feedburner, is that the url is a FeedBurner url and any PageRank or popularity associated with the url will benefit the feed host rather than the feed creator. Additionally, no distinction is made between unique views or syndicate feeds.

FeedBurner provides a free no frills service to host RSS feeds and they have been proactive in circumventing user concerns. Recently implementing a service that eases users concerns about migrating from FeedBurner. There is a 3 step process for users interested in migrating from FeedBurner's free service, implementing a permanent redirect, and url forwarding.

Details can be found at: http://www.burningdoorc.om/feedburner/archives/001251.html

Some publishers, who were concerned about lock-in or wanted to retain control of the domain and feed urls often resist a hosting service. The new program FeedBurner Partner Pro is not free, but allows for users to point to their own domain, retaining complete control of their feeds without sacrificing statistical tracking.

The downside to using a service like FeedBurner is that some filtering applications used on corporate proxy servers block feeds residing on FeedBurner or other free hosts.

Redirects

Companies like SyndicateIQ have more complex tracking solutions that generate unique urls for each subscriber. The tracking benefits to such a customized solution is obvious. Individual user habits can be monitored and any users abusing their access and inappropriately syndicating a feeds content can have their feed turned off. The downside of course is that the success of RSS is in a large part due to the anonymity. Users don't want their personal habits tracked.

Considering the venture capital interest in these 3rd party hosting services. It is important to note that their value is in the data that they collect. As with any 3rd party service, it goes without saying that publishers should read the privacy policy carefully, be aware of who owns the rights to the collected information, and how that information might be used. It goes without saying that the value in many of the free services currently available lies in their aggregate data.

Uniquely Named Transparent Images

Uniquely named transparent 1x1 graphics can be added to the description field of an RSS feed. Users can use standard web logs to see the number of times the image is viewed and determine the number of times the feed was accessed.

Companies Specializing in Tracking and RSS Metrics

Pheedo - Pheedo creates tools that enable individuals, organizations and corporations to promote, analyze, and optimize their weblogs and content.

http://www.pheedo.com

SyndicateIQ - SyndicateIQ's position in the content distribution chain provides clients a set of analytics.

http://www.syndicateiq.com/

FeedBurner - FeedBurner offers a full range of services to help you build awareness, track circulation, and implement revenue-generating programs in your feed(s).

http://www.feedburner.com

Each individual using RSS needs to make a decision of the extent and importance of the analytics they require. Realizing that any system they employ is not going to be perfect.



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