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Collection Agency Secrets for Collecting on Bad Debt
by: Steve Austin
Getting worried that one of your clients, customers or patients will never pay? Have you given up on a customer who's essentially said he won't pay? Congratulations--being stiffed by a customer or patient is a milestone in the growth of a business or medical practice. But even the most hopeless of bad debts can sometimes be collected-collection agencies have been doing it for years. Here are six of their secrets.

1) Don't Just Call, Write.

According to a leading collection agency, you're much more likely to collect on bad debts when you send a series of collection letters. Deep down, you probably know why collection letters are better. It's the same reasons that would make you uncomfortable placing such a call in the first place: 1) if a debtor knows why you are calling they will avoid your calls; and 2) if you do get them on the phone they will most likely have a bad attitude, or just make excuses like 'the check is in the mail' to get you off their back.

2) Don't Ask If, Ask When.

This leading also recommends that you try to get your debtor to set a date for paying you back. The people who owe you money may have been saying to themselves that they will get around to paying you any day now. But tomorrow never comes, which is why you need a specific date. When you call, start by asking to be paid today, then negotiate from there.

3) Be Mice.

Courtesy is important because: 1) it lets you keep the moral high ground; 2) it makes it likelier that you can establish a cooperative relationship with the debtor for getting the debt repaid; and 3) there are very strong laws against harassment in the collections process and you do not want even to approach their limits.

4) Be Cooperative

Remember: you and your debtor have one thing in common: you both want this debt to go away. In particular, you both want you to stop having to make all these calls and send all these letters. With that shared goal you and your debtor can work together to create a repayment plan. While a repayment plan may not be what you had hoped, it's better than holding onto a bad debt.

5) Know The Value Of Your Time

The one thing that is probably keeping you from collecting on your supposedly bad debt is your fear that the time you spend collecting the debt may not be worth whatever you will recover. This fear is justified; your time is valuable and maybe it would be better spent on getting new business.

But don't just let this fear linger in the back of your mind, fighting with the little voice that says you want your money. To get a rough idea of how much time you can afford to spend collecting the debt, and whether you have the time to do it at all, sit down and write out a rough estimate of the value of your time, the likelihood of collecting, and the amount you are owed.

For instance, let's say you are going to assign this task to an administrative assistant whose time is worth $15/hour. The debt is $1000. It is owed you by an old customer who is three months behind but has never been seriously delinquent before, so you say you have a 50% chance of getting the money, making the value of the collection about $500.

You divide $500 by $15 and find that your assistant could spend 33 hours collecting the debt before it lost your company money. However, you'd probably still feel a little unsure about whether it was all worth it. Your feelings would be correct: there's still the opportunity cost of all the work your assistant won't be doing to keep your business moving. To be safe, you can also estimate the opportunity cost at another $15/hour, which means you can only really afford to have your assistant spend half as much time, or 16 and a half hours. If you've already spent that much time already, it's time either to call it quits or call in the professionals.

6) Get A Collection Agency

The one secret the collection agencies know about collections is the value their services deliver clients. Unfortunately, businesses do not usually agree to write testimonials for their collection agencies or even recommend them to a friend. If you didn't know that there are small business collection agencies that will collect your bad debt for under $20, you have to admit that leaving your collections to the pros is a pretty good business secret. In short, you don't want your bad debt to cost you twice: once when you lose it, and again when you waste a lot of your or your people's time going after it. Going with a collection agency can help you avoid either outcome.

About the author:
Written by: Steve Austin
Find out more about how to find the best
collection agency for your business at http://www.let-no-debt-remain-outstanding.com


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 Debt Relief From Debt Consolidation
 by: Jakob Jelling

If you are up to your neck in debt, there may seem like there is no relief in sight. In fact this is not necessarily the truth. There are ways to take all of your stifling bills and roll them up into one neat package by using debt consolidation in two very popular forms Home Equity Loans, Refinancing Loans, and a Consolidation Credit Card. All of these instruments provide the debtor with one thing “relief” from the current debt by shrinking it down to a single manageable debt.

Using home equity to consolidate debts

One of the popular methods of debt consolidation today is the Home Equity Loan. What happens is that the debt is extinguished using the equity from a homeowner’s home. A loan is created outside of the mortgage in order to satisfy the debts. Should the homeowner default on the loan, their house is in jeopardy of being foreclosed upon if that loan is not satisfied with a specified amount of time.

Refinancing loans

People often consume the debt by rolling it into a new mortgage. This way the house costs more money to the borrower, but the debt is extinguished at close and the debt is neatly rolled away into the mortgage securely. Upon settlement of the loan, the debts are paid in full and satisfied. The clock on the mortgage is reset to day one.

Credit card consolidation

A low interest credit card is offered to the borrower to include any outstanding credit and loan balances. The interest rate is a low fixed rate for a period of up to one year, upon the year’s end it will resume at its normal rate. Upon acceptance and terms the account should be closed once paid in full and payments be made directly to the new credit card provider. Some people have been able to master paying off one credit card with another to keep the debt revolving and interest rates low. Some people fail to close out the previous creditors account and run them back up again as well.

All three of these options provide solid relief for the debt and help them reconstruct and manage their debt better.

By Jakob Jelling
http://www.cashbazar.com


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